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We are excited to announce that preparing for the CPSS exam just got easier! The study guides are now available on the CPSS website in online format (similar to the Distance Learning Center on BSM Connection®). Simply login to your account and click on "Take Study Courses" to view, take, and receive your score for each prep course. The courses can be repeated as many times as necessary for you to feel fully prepared to take the CPSS certification exam.


Do you know another practice that would be interested in elevating their nonclinical staff to national professional status? Refer them to the CPSS program and receive two free applicant registrations (a $100 value)! Reply to this email or call our Customer Support team at 866-220-3184 to take advantage of this special offer.





In the past quarter, we are proud to have certified over 80 nonclinical staff members. Please join us in congratulating the most recent class of Certified Patient Service Specialists!





There are a variety of courses available on the BSM Connection® Distance Learning Center to help you meet CPSS recertification requirements. Following are some of our favorite courses for nonclinical staff members:

  • OPH 01 01-102 - Advanced Telephone Skills Training
  • OPH 01 05-104 - Internal Marketing
  • OPH 01 20-103 - The 5 "C"s of Managing Conflict
  • OPH 01 20-104 - Stress Management
  • OPH 01 20-107 - Basic Principles of Time Management
  • OPH 03 16-102 - Elements of the Patient Work-up




The best way to stay current on all CPSS related news is to follow us on Facebook and Twitter. Click on the links below and make sure to "like" or "follow" our pages.



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